Pricing & Cancellation Information

Are there any special cancellation conditions regarding Covid-19?

If there is a renewed lockdown shortly before your planned holiday, if the Austrian government imposes an entry ban or if a travel warning is issued for Austria/Tyrol/St. Anton am Arlberg, you can of course cancel your holiday free of charge. We will then not charge any deposit or cancellation fees, so any deposits already paid will of course be refunded to you.

However, if travel warnings are lifted before your holiday, the following regular cancellation charges will apply.

Are pets allowed?

Unfortunately, pets are not allowed at Omaela.

What payment options are available?

Payments can be made in cash and with all major credit cards.

Minimum stays and arrival days

In winter, stays from Sunday - Sunday (7 nights or 14 nights) are possible in the high season. In low and mid season also short stays from Thursday to Sunday or Sunday to Thursday.

In summer, a minimum stay of 3 nights applies.

What are the regular cancellation conditions?

  • You can cancel free of charge up to 6 weeks before arrival. 
  • 6 weeks to 3 weeks before arrival date you have to pay 50% of the total costs. 
  • 3 weeks to 1 week before arrival date 70% of the total booking value will be charged.
  • If you cancel within the last week before arrival, 90% of the total booking value will be charged.

In case of late arrival or early departure, the room rate will be charged in full.

Of course we will try to re-let the cancelled apartments. If we are successful, the cancellation fee will be waived!

Is travel insurance possible?

We recommend that you take out travel insurance with Europäische Reiseversicherung. You can include this directly in your booking.